Emergency Department experience required.  

1 Full time position and 1 part time position. Prefer afternoon shift

Job Overview: The Helpdesk Technician provides frontline technical support to computer users in an organization. They troubleshoot issues, solve computer problems, and assist users across various devices and software programs. Responsibilities:

• Provide timely first-response to user requests for technical assistance across various channels (phone, email, chat etc.)
• Diagnose and resolve common computer, software, network and equipment issues
• Walk users through problem-solving steps to identify and correct issues
• Log and track helpdesk requests using ticketing system
• Escalate complex issues to appropriate technical teams
• Install and configure computer hardware, software, systems, networks, printers and scanners
• Train users on new software or equipment and create support documentation
• Maintain inventory of technology assets and software licenses
• Adhere to and document standard helpdesk processes and procedures
• Identify recurring problems and suggest improvements on services
• Assist in IT purchases
• Maintain IT Stock and Inventory

Skills:

• 1-2 years of helpdesk, desktop support or related experience
• Working knowledge of various OS, software, networks and hardware
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to multi-task and prioritize requests
• Detail-oriented with good documentation skills
• Flexibility to work in fast-paced environment
• Associate's degree in computer related field is preferred
• IT certifications preferred

Polysomnographic Technologist(PSGT)- PRN, self-scheduled

Position Summary: The Polysomnographic Technician performs comprehensive polysomnographic testing and analysis, and associated interventions under the general oversight of the clinical director (MD, PhD, DO) or designee.

Qualifications: High school diploma or equivalent. Successful completion of a polysomnography program, of no less than one-year duration, associated with a state licenses and/or a nationally accredited educational facility (OR) A minimum of 6 months of experience as a Polysomnographic Trainee with documented proficiency in all required competencies (OR) a respiratory therapist with the SDS credential.